Order & Collection Info

We are excited to now offer pre-orders for collection from our Brookvale shop, 7 days a week.

Your order can be collected any time during our opening hours, 7am-1pm. Should you require collection outside of our operating hours, please don't hesitate to get in touch and we will do our very best to assist.

We are also pleased to offer pre-orders for collection from our Warriewood Market stall every Friday, 8am-1pm.

Orders close at 3pm two days prior to collection date. A minimum of $30 per order applies.

A note regarding parking: should you be stopping by our Brookvale shop only to pick up your pre-ordered bag of love, you are welcome to pull up in our driveway for up to 5 minutes.

Please note that we currently do not offer a delivery service.

 

Cancellations and amendments

Please contact us directly during business hours at orders@berkelo.com.au should you need to cancel or amend your order. Due to the nature of our production schedule, we are unable to refund any cancellations or adjust order quantities on the following days:

  • One day prior to collection date, or
  • On the day of your scheduled collection.

For same-day additions, we recommend you visit us at your earliest convenience, and our team will gladly assist subject to stock availability at our shop.

 

For any other order or product related questions, please feel free to contact us at orders@berkelo.com.au.

 

Much love,
Team Berkelo